Cory Lebson, Principal and Owner of Lebsontech LLC; 2014 President, UXPA International Originally published on the Lebsontech LLC User Experience Consulting: DC Usability Blog by the author. In many cases, user research is not a project unto itself. Rather, it is part of a larger web-centric project effort. These larger projects often have a projec

Cory Lebson, Principal and Owner, Lebsontech LLC; 2014 President, UXPA International Originally published on the Lebsontech LLC User Experience Consulting: DC Usability Blog by the author. I was excited to see all of the enthusiasm on social media related to my first post on project management and UX. I’ve included additional suggestions from reade

Building a usability lab, whether you are new to the field or leading a team, can be quite an undertaking. Recently a lot of you have reached out to our team to learn about our lab at HHS  and find out about how you can build one of your own.  We thought it might be a good time to put together a series dedicated to usability labs. We are basing the

Now that you have determined your goals and have an idea of your resources, it’s time to get to the question of building the lab.  Of the many options for where and when to do usability testing, nothing beats the convenience of having a dedicated lab space at your disposal. But do you really need one? Things to Consider As you begin thinking about

Now that we have determined your goals and you have determined that you do need a lab, we can build a lab that suits your needs and looks to the future as well. Having a dedicated lab—be it a multi-purpose room, observation room with a two-way mirror into the testing room, or observation room virtually connected to the testing room—allows you to pu

Working with children and teens can be an enlightening experience. You can learn so much about how young people reason, think, and express themselves. Usability testing—or any goal directed conversations about improving your site or tool’s user experience—with children and teens requires special considerations. Be prepared to adapt your methodology

A color wheel is an illustrative model of color hues around a circle.  It shows the relationships between the primary, secondary, and intermediate/ tertiary colors and helps demonstrate color temperature. Digital teams communicate exact colors through the use of hex codes. Understanding the Color Wheel Many color wheels are shown using 12 colors. 

Richard Stapleton, Senior Deputy Director, Digital Communications Division, ASPA/HHS Originally published on the HHS.gov Blog by the author. Rethought. Restructured. Reimagined. Welcome to the new HHS.gov. Research tells me I have seven seconds to grab your attention. People are busy; want information fast. So, a quick intro to the new HHS.gov. Rei

We’re sure that if you have ever tried put together any user experience testing, especially for the government, that at one point or another your client has said that their target audience is the “general public”.  Your conversations may have sounded something like this: Question: “Who is the target audience for this site?”Answer:  “The General Pub

What do Usability.gov, the U.S. Department of Agriculture (USDA), and you have in common?  The opportunity to spur innovation and impact the future of digital design in government and beyond! USDA’s Food and Nutrition Service (FNS) recently launched the E.A.T. School Lunch UX Challenge , an online hackathon that asks designers and software engineer